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Shipping & Delivery Policy

We are committed to providing a seamless shopping experience that reflects our standards of excellence.

Delivery Information:

• Shipping Partner: All orders are shipped via Aramex to ensure your items are delivered securely and efficiently.
• Delivery Time: Please allow 2 to 4 business days for your order to arrive from the date of confirmation.
• Inspection Policy: To maintain the quality and integrity of our products for every customer, the shipping courier does not permit opening or inspecting the package upon delivery.

Free Shipping:

• We offer Complimentary Shipping on all orders over 1499 EGP.

Returns will be accepted for up to 14 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via
Please contact us directly at +01555755891
before you return the item, only in the case of:

– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.

The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.

In-Store: You may visit any of our branches for a quick and convenient exchange or return process.

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